What does the ZabCab App do?
ZabCab connects passengers with taxi drivers on the ZabCab fleet. This means best in class, locally licensed taxi drivers, nice, clean vehicles and the best taxi rates in town. Use ZabCab to request a cab directly from your smartphone, so you’ll never have to call a dispatcher or walk to a busy intersection and try to physically hail a cab again.
How does it work?
One tap of the “Request a Cab” button shows your location to the cabs closest to you. As soon as a nearby driver confirms that he or she is coming, ZabCab sends you a “Cab Confirmed” notice. Then you can watch your cab approaching on the screen in real-time, or you can close the app. Whether our app is open or closed, ZabCab sends a “Cab Nearby” notification when your cab is close to you, and a “Cab Arriving” notification when your cab is pulling up to your location.
Are there any special features I should know about?
ZabCab has built in some features to make your life easier:
- Watch your “Pick-up” time to monitor when your cab will come.
- Call the driver directly (helpful for tricky pickup locations).
- Get a fare estimate by providing your destination.
- Pay for your ride cashless via the app
- Cancel your cab if needed.
- Contact your last driver if you forget your wallet in the cab.
Why should I use the ZabCab App?
ZabCab makes it simple to request the best taxi service in town. If you are busy, you can request a cab in one tap and finish what you are doing while you wait for your cab. If the weather is bad or the neighborhood is unsafe, you can stay inside until your cab pulls up. If there are no taxis in sight or all of the nearby taxis are full, ZabCab lets drivers know that you need a cab and shows them exactly where you are.
How much does the ZabCab App cost?
The ZabCab passenger app is completely free. We provide the service of connecting you with a driver, and you just pay your fare as usual at the end of your ride.
What information do I have to provide at sign-up?
You only need to provide your first name, phone number, and email address to confirm that you are an actual person with a real phone.
Can I trust my information will be kept confidential?
for more details.
How does ZabCab track my location?
ZabCab transmits your GPS location information anonymously to drivers, and does not relay specific user location information to any other party. It also transmits your driver’s location to you, so that you can watch your cab approach on a map.
What are the safety considerations?
You are advised to remain aware of your surroundings at all times, just as you would in any other situation. Be mindful of all people, vehicles, and obstacles in the vicinity, and avoid using your smartphone when walking or crossing intersections.
Is ZabCab available in my area?
ZabCab is rolling out nationally in the US over the next few months. Check our website
from time to time to learn the areas we’re servicing.
How can I learn more?
If you have questions that you don’t find answered here, please check out the rest of our website, or reach us through our Support page.